Kilian

ONLINE SERVICES

    • Online services
    • Fragrance and Scented Lipstick Finders
    • Happy Hour
    • The Kilian Bar
    • Live Chat
    • PRIVATE HAPPY HOUR
    • ENGRAVING

PERFUMES

    • EXPLORE
    • Limited editions
    • Samples
    • Fragrance finder
    • The Kilian scented looks
    • Online exclusives
    • Archives
    • Love Scented Rituals
    • ALL FRAGRANCES
    • BOOK AN ONLINE CONSULTATION
    • ICONIC FRAGRANCES
    • Good girl gone Bad by KILIAN
    • Angels' Share
    • Love, don't be shy
    • Straight to Heaven, white cristal
    • Moonlight in Heaven
    • Black Phantom - "MEMENTO MORI"
    • Rolling in Love
    • OLFACTIVE FAMILIES
    • The Liquors
    • The Fresh
    • The Floral Narcotics
    • The Cellars
    • The Smokes
    • BY FORMAT
    • 50ml refillable perfumes
    • 50ml refillable perfumes and clutches
    • 50ml refills
    • 30ml travel sets
    • 7.5ml Discovery size
    • 250ml carafes

OLFACTIVE FAMILIES

    • THE LIQUORS
    • Liquor-inspired creations
    • Apple Brandy on the Rocks
    • L'Heure Verte by KILIAN
    • Angels' Share
    • Roses on Ice
    • The Fresh
    • Fresh aromas with citrus fruits and aquatic notes
    • Kologne, shield of protection
    • Apple Brandy on the Rocks
    • Roses on Ice
    • Moonlight in Heaven
    • Bamboo Harmony
    • Flower of Immortality
    • Water Calligraphy
    • Vodka on the Rocks
    • Lemon in zest, Lugano
    • The Narcotics
    • From rose to tuberose, from orange blossom to gardenia… floral and gourmand notes
    • Good girl gone Bad by KILIAN
    • Good girl gone Bad by KILIAN EAU FRAÎCHE
    • Good girl gone Bad by KILIAN - EXTREME
    • Rolling in Love
    • Forbidden Games
    • Love, don't be shy
    • A Kiss From a Rose
    • Woman in Gold
    • Liaisons Dangereuses, typical me
    • Voulez-vous coucher avec Moi
    • Beyond Love, prohibited
    • Sweet Redemption, the end
    • In the city of Sin
    • After Sunset
    • Princess
    • Kissing
    • The Cellars
    • Woodsy perfumes in all their forms with a Kilian twist
    • L'Heure Verte by KILIAN
    • Angels' Share
    • Straight to Heaven, white cristal
    • Black Phantom - "MEMENTO MORI"
    • Intoxicated
    • Sacred Wood
    • Playing with the Devil
    • Gold Knight
    • Noir Aphrodisiac, Paris
    • A taste of Heaven
    • The Smokes
    • Scents of Bakhoor, incense, and tobacco and oud
    • Dark Lord - "EX TENEBRIS LUX"
    • Light My Fire
    • Back to Black, aphrodisiac
    • Musk Oud
    • Royal Leather, Mayfair
    • Pearl Oud
    • ALL FRAGRANCES
    • Book an online consultation

MAKEUP

    • EXPLORE
    • The perfect Kilian scented looks
    • Lipstick finder
    • Private Happy Hour
    • Love Scented Rituals
    • ALL LE ROUGE PARFUM COLLECTION
    • LE ROUGE PARFUM COLLECTION
    • Iconic shades
    • Limited editions
    • Satin lipsticks
    • Mat lipsticks
    • Liquid Ultra Matte

HOME & BODY

    • FOR THE BODY
    • Hair mist
    • Scented shower gel
    • Scented body lotion
    • Scented hair and body oils
    • Scented hand cream
    • ALL BODY COLLECTION
    • Book an online consultation
    • Candles
    • Do it for Love
    • THE CLUTCHES AND THE COFFRETS
    • The Dawn
    • The Dusk
    • The Dandy
    • The Phantom
    • The Muse

GIFT BAR

    • EXPLORE
    • Bestsellers
    • The Kilian scented looks
    • Love, don't be shy scented ritual
    • Good girl gone Bad by Kilian scented ritual
    • Fragrance and Scented Lipsticks finders
    • Private Happy Hour
    • Engraving
    • SPECIAL OCCASIONS
    • Spring scents
    • Weapons of seduction for her
    • Objects of protection for him
    • Gifts for home
    • Limited editions

The Brand

    • About Kilian
    • The Founder: Kilian Hennessy
    • Objects of desire
    • Making perfume visible
    • True Luxury Should Last Forever
    • Discover
    • Stories behind the perfumes
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        Order Processing

        • Orders received by 12 noon, Monday to Friday, will be dispatched the same day. Delivery will then take 2-3 business day for mainland France and 3-5 for rest of Europe.
        • Your order will be delivered by a courier service. Please ensure that someone will be present to sign for it. If no-one is available, our delivery company will leave a telephone number for you to call to make alternative arrangements. To ensure secure and undamaged delivery of your order, our delivery company will not be able to leave it 'hidden' at the address.
        • Orders are processed and shipped on business days only (Monday - Friday, excluding bank holidays).
        • All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and delivered.

        Order Enquiries

        Track your most recent orders by visiting the My Orders page in the My Account. This is the easiest and fastest way to get the most current information regarding your KILIAN orders.

        When you click on My Orders, you will be prompted to log in with your email address and password. An order summary page will provide you with detailed information about your current and past orders.

        After your order is dispatched you can track the delivery status of your order online on FedEx courier site.

        Please note, the courier may not post tracking information online for up to 24 hours after the order is dispatched.


        Order Cancellations

        Occasionally, orders or parts of an order are cancelled by our system for various reasons. Some reasons are:

        • Item(s) not available.
        • Difficulty in processing payment information.
        • Cannot deliver to address provided.
        • Duplicate order was placed.

        If your order is cancelled by us, you will receive an email to explain the reason for the cancellation. Your original payment method will be refunded for the appropriate amount.

        If you wish to change or cancel your order prior to dispatch please call our Customer Services Team by:
        E-mail at: contact@bykilian.com or by phone number: + 33 (0)6 30 04 77 24 (available Monday to Friday 11 am to 5:30 pm) with your order number, to discuss what practical options are available to you. Please note as we generally process orders very quickly and dispatch orders within 1-2 days therefore it may not be possible to prevent your order from being dispatched. In this instance, please return your order once received by contacting us in accordance with our RETURNS POLICY.

        +33 6 30 04 77 24
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